The Apollo Hotel in Basingstoke reached out to ClimateWorks when the VRF air conditioning system in their brasserie failed.

Paul, the General Manager, contacted us for a quote, and during our assessment, we discovered that the existing system was as old as the hotel. It had certainly served its purpose, but it was clear a new system was required. Although the hotel had an existing service and maintenance contract with another provider, we were able to offer a like-for-like, modern air conditioning solution at a significantly lower cost.

While a cheaper option isn't always best, in this case, our proposal provided the same high-quality equipment and solution as the competitor's, tailored to the hotel's needs and its guests' comfort. We completed the installation ensuring minimal disruption to their operations. Our team delivered a seamless installation, and the hotel was delighted with the results.

Impressed by our competitive pricing and high standards of workmanship, Paul invited us to tender for their annual service and maintenance contract. This contract now includes managing the air conditioning, refrigeration, and ventilation systems throughout the hotel, covering critical areas such as the kitchens, bar, conference facilities.

After some negotiation, we successfully secured the contract and have started maintaining the hotel's systems. Throughout our ongoing relationship with the Apollo Hotel, we've continued to provide the same high level of service. Whether routine maintenance or unexpected issues arise, our team is always on hand to respond swiftly, often going above and beyond to exceed the hotel's expectations.

This dedication has forged a strong and growing partnership, one we look forward to nurturing in the future.